bengo plus Responsible Gaming — Keep It Fun, Keep It Safe
Gaming should always be an enjoyable experience. bengo plus is committed to helping every Filipino player stay in control, recognise the warning signs of problem gambling, and access support whenever they need it.
For players 21 years old and above · Philippines only
Our Commitment
How We Support Responsible Play at bengo plus
At bengo plus, we believe that online gaming is meant to be a source of entertainment — not stress, financial strain, or personal harm. We have built a set of practical tools and clear guidelines specifically for Filipino players so that every session on our platform stays enjoyable and within healthy boundaries. Our responsible gaming framework covers deposit limits, session time reminders, self-exclusion options, and direct access to professional support organisations available in the Philippines. We take our duty of care seriously, and our team is trained to identify and respond to signs of problem gambling with sensitivity and without judgement. Whether you are a casual bingo player or a regular sports bettor, these protections apply equally to every registered account on bengo plus.
Gaming responsibly is not just a policy for us — it is a core part of how we operate. We regularly review our responsible gaming measures to make sure they remain effective, accessible, and aligned with the latest guidance from Philippine regulatory authorities. If you ever feel that your gaming habits are becoming difficult to manage, we strongly encourage you to use the tools available in your account settings or to reach out to our support team immediately.
Tools & Controls
Take Control — Features Built to Keep You in Charge
These account tools are available to every bengo plus player at any time, free of charge.
Deposit Limits
Set a daily, weekly, or monthly cap on how much Philippine pesos you can deposit into your bengo plus account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. You can lower your limit at any time with immediate effect, while requests to raise a limit take a cooling-off period to take effect — giving you time to reconsider. This tool is one of the most effective ways to keep your gaming spend predictable and within your personal budget.
Session Time Reminders
It is easy to lose track of time when you are enjoying a bingo game or following a live sports match. Our session time reminder feature lets you set an alert that notifies you after a chosen period of continuous play — for example, 30 minutes or one hour. When the reminder appears, you can choose to continue or log out and take a break. Regular breaks are an important part of healthy gaming habits, and this tool makes it simple to build them into your routine without any extra effort.
Cooling-Off Period
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days directly from your account settings. During this time, you will not be able to log in, place bets, or make deposits on bengo plus. The cooling-off period begins immediately once activated and cannot be reversed before it expires, so you can step away with confidence knowing the pause is firm. This is ideal for players who want a temporary reset without committing to a longer exclusion.
Self-Exclusion
For players who need a longer break, self-exclusion allows you to close your bengo plus account for a minimum period of six months or permanently. Once self-exclusion is activated, your account is suspended and you will not be able to register a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly. If you are struggling with problem gambling, self-exclusion combined with professional support is one of the most effective steps you can take to regain control of your situation.
Know the Signs
Spot the Warning Signs Before They Become a Problem
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gaming is starting to have a negative impact on your life. If you identify with several of these, we encourage you to use the tools above or seek professional support.
-
Spending more money on gaming than you originally planned or can comfortably afford.
-
Chasing losses — continuing to play in an attempt to win back money you have already lost.
-
Neglecting work, school, family responsibilities, or personal relationships because of gaming.
-
Feeling anxious, irritable, or restless when you are not able to play.
-
Borrowing money or selling personal belongings to fund your gaming activity.
-
Hiding your gaming activity or the amount you spend from family members or close friends.
-
Using gaming as a way to escape stress, depression, anxiety, or other difficult emotions.
Get Help
Support Resources Available to Filipino Players
If you or someone you know is experiencing difficulties related to gambling, professional help is available in the Philippines. Reaching out is a sign of strength, not weakness — and the sooner you seek support, the easier it is to get back on track.
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that provides guidance, resources, and referral services for Filipino players who are concerned about their gambling behaviour. PAGCOR's responsible gaming framework is designed to protect players while ensuring that licensed gaming operators like bengo plus maintain high standards of player welfare. You can find more information through official Philippine government channels.
bengo plus Support Team
Our dedicated support team is available around the clock to assist you with responsible gaming tools, account restrictions, or any concerns you may have about your gaming habits. You can reach us through the contact options available in your account dashboard. All responsible gaming enquiries are handled with complete confidentiality and without judgement. We are here to help you enjoy bengo plus safely — and to support you if things ever feel like they are getting out of hand.
Ready to Play the Right Way?
Enjoy the Game — On Your Own Terms
bengo plus is built for Filipino players who want real entertainment with real peace of mind. Set your limits, play at your own pace, and know that our team has your back every step of the way.